Lockbox Mail Support Specialist


Calculated Hire

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Responsibility Overview

  • Operate mail sort equipment for lockbox
  • Operate and perform all related duties on the Opex Matrix while also performing routine maintenance on the equipment
  • Complete general housekeeping on and around the equipment


Qualifications/Desired Experience 

  • High school diploma or equivalent
  • One (1) year experience in a production or Lockbox preferred


Responsibilities/Day to Day

  • Operate and perform all related duties on the sorter equipment
  • Operate and perform related duties on the Opex Matrix
  • Perform routine maintenance and perform quality checks and basic trouble shooting of the equipment
  • Meet and maintain production standards as set by the assigned department
  • Review, sort, and audit materials as needed
  • Communicate equipment issues, as occurring, to management team
  • Complete all assigned paperwork and report on equipment’s productivity
  • Perform general housekeeping on and around equipment
  • Perform all work in accordance with established safety procedures
  • Comply with banking regulations as they relate to customer confidentiality
  • Perform other duties as assigned 



  • Attention to detail
  • Ability to work in strenuous environments
  • Ability to kneel, squat, bend and stand
  • Occasionally lift and move objects up to 50 lbs

Calculated Hire is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks:

Calculated Hire offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer: 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.


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