Sr. HR Analyst – Workday


Calculated Hire

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Sr HR Analyst – Workday HCM Configuration

Industry: Utilities

Location: Remote / Charlotte preferred

Work Type: Contract with likely extension


Calculated Hire is assisting the leading utilities company in the region within their HR and Recruitment team. They are excited about the opportunity to simplify and improve the Workday user experience. We’re looking for a creative, passionate, and experienced analyst who can join us in this journey. This Sr HR Analyst position is part of the HR Operations, Product Development team. This position will have an emphasis in supporting the HCM module of Workday, including enhancement configuration, on-going support and development, and issue resolution. This Sr HR Analyst position will work collaboratively with peers, subject matter experts and customers to address continuous improvement initiatives, issue tracking and resolution as well as ensure data integrity and analysis of business processes.


·      Duties and responsibilities include, but are not limited to:

·      Provides subject matter expertise and support around optimizing and streamlining the Workday HRIS System, specifically with the Recruiting and Talent modules

·      Configures and manages system workflows, calculated fields, condition rules, eligibility rules, data setup, etc. in alignment with agile product management methodology

·      Applies an innovative and creative approach to the development of ideas, enhancements and potential solutions

·      Participates in and/or facilitates Workday enhancement efforts (e.g., prototype demos, future-state design sessions, use case development, etc.) while understanding business needs and system requirements

·      Leads and assists with the analysis and review of system upgrades and new functionality while identifying potentials impacts and enhancement opportunities associated with a new release

·      Performs testing for new functionality and processes by defining test criteria and ensures that adequate testing is performed on system modifications to provide quality assurance and a smooth transition

·      Provides end-user troubleshooting, issue remediation, technology request assistance and escalation management while adhering to established service level agreements

·      Monitors reoccurring issues, system/data or process gaps and proactively identifies potential solutions for increased efficiency and enhancements

·      Applies an empathetic approach with customer consultation on moderately complex to complex business operational issues, data/statistical analysis and projects

·      Applies superior analytical and technical skills for translating and analyzing business needs into requirements, configuring system functionality, driving projects and initiatives, and delivering effective, value-add solutions

·      Develops positive working relationships to effectively complete work activities, to provide strong consultation to management, and to collaborate with a broad range of customers

Basic/Required Qualifications

·      Bachelor’s degree in a related field with a minimum of 5 years of relevant experience, OR a minimum of 9 years of relevant experience in lieu of a degree

Desired Qualifications

·      Experience in configuring business processes, custom/calculated fields, condition rules, etc. within the Workday HCM product

·      Possesses active certification(s) in Workday configuration

·      Experience with working effectively in an agile environment using the scrum methodology

·      Experience with creating and managing stories, sub-tasks and cycle plans within an issue tracking product (e.g., JIRA)

·      Effective analytical and problem-solving skills required to analyze complex issues, develop logical conclusions and make appropriate recommendations

·      Effective written and verbal communication skills

·      Effective interpersonal and collaboration skills, including influencing and empathetic listening skills to effectively engage with teammates, internal and external customers, management, etc.

·      Effective self-motivation, prioritization and time management skills

·      Ability to maintain a high-level of patience and professionalism in a fast-paced environment

·      Experience with performing transactions in Workday while maintaining confidential data

Calculated Hire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.


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