Job Details
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Posted today
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Job Id: JN -082026-582759
Product Experience Analyst
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Houston, Texas
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Contract
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Physical Location
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1
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$26.00 - $27.00/hr
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$26.00 - $27.00/hr
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Job Description
Product Experience Analyst
Houston, TX
Hybrid Role
Compensation: $27 per hour
ABOUT THE ROLE
Are you passionate about making the purchase of complex products easy and exciting? Join our Fortune 50 retail client as a Product Experience Analyst in Houston, TX (hybrid). In this pivotal role, you will be responsible for building and configuring highly customizable products using proprietary software for both online and in-store applications. You will partner closely with the merchandising department to execute strategic objectives related to assortment strategy and expansion, ensuring that product launches are seamless, intuitive, and deliver on all promises made. Your work will directly impact the customer experience by creating logical, frictionless ecommerce product configuration flows, performing timely product updates, and providing technical support to Call Center associates. This is an opportunity to be a thought leader, drive continual process improvements, and help shape the future of product configuration and site experience.
WHAT YOU'LL DO
- Build and configure highly complex, customizable products using proprietary software for online and in-store purchase experiences
- Create logical, clear, and user-friendly ecommerce product configuration flows with minimal friction and superior clarity
- Perform routine product configuration updates within highly sensitive time constraints
- Develop and implement product customization and conditional logic to support configuration limitations and possibilities
- Provide ongoing technical product support to Call Center associates
- Execute product update and quality assurance initiatives, adhering to strict QA standards and demonstrating impeccable attention to detail
- Actively participate in technical and UX-related product initiatives, serving as a vocal contributor
- Manage and own all relevant steps of product build and updates, including cross-department communication, task verification, troubleshooting, and ensuring project completion
- Proactively and aggressively improve product setup integrity and processes to enhance the overall site experience, as demonstrated by key site metrics
- Assist with continual process improvement initiatives
- Act as a product and configuration thought leader to support advancement initiatives
- Follow tasks and projects through to satisfactory completion across all stakeholders
- Partner with merchandising to execute on strategic objectives related to assortment strategy and expansion
WHAT YOU BRING
- Self-starter with strong motivation and ability to excel under minimal supervision
- Proven track record of executing multiple tasks in a results-driven environment
- Strong project management skills and ability to manage own workload
- Ability to identify and act on merchandising opportunities
- Exceptional attention to detail
- Experience with content management systems (CMS) preferred
- Proficiency with Excel
- Excellent collaboration skills and openness to constructive feedback
- BA/BS in Marketing, Communications, or related field preferred
Disclaimer:
Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Calculated Hire offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Us
We Do Things a Little Differently
A lot of talent delivery firms come from business beginnings; we came from the tech world. Fast-paced, cutting-edge, and ever-evolving, our roots were formed in the ability to shift at a moment’s notice, stay in touch with the newest technologies, and use them to foster growth and innovation within the talent delivery industry. After branching off from our sister company, Brooksource, we created a model that infuses tech and business strategies to stay on top of talent, in touch with businesses, and ahead of the curve.
We Get to Know You—Really Know You
Whether it’s finding our clients’ top talent or getting our consultants started on a career path with purpose, we don’t cut corners, we don’t rush, and we don’t follow a one-size-fits-all approach—because each company, each individual, is different. From coffee meetings to follow-up calls to taking you to your favorite park for a walk, we’re here to get to know who you are so we can build solutions to enhance what you do.